On arrival to any of IPC’s 12 ports under management, experienced and qualified personnel are on hand to provide a comprehensive range of ship services. IPC’s shipping services portfolio covers anchoring services, pilotage services, ship holding services and docking services. In addition, auxiliary support is also available such as fresh water services and a telephone line for uninterrupted communication from sea to land.

Secure anchoring services are available during the process of docking, loading and unloading as well as during necessary administrative procedures. This ensures that vessels do not sustain damage through collisions with other ships in the port that can create delays for outbound journeys. IPC’s seasoned professionals ensure that vessels are also anchored in appropriate locations and at an accommodating water depth to avoid grounding and waiting for docking lanes. Pilotage services are also provided to safeguard vessels, crew and cargo when entering docking lanes or preparing to anchor. IPC’s Ship Holding services enable a fast response for the mooring and unmooring of ships such as passing through a pier or bridge while Docking Services are also offered to ensure optimal docking conditions for the loading and unloading of cargo.

Tanjung Priok port and other major ports such as in Sumatra are open around the clock for 24 hour a day operations. Further ship services are also offered such as equipment maintenance and repair as well as catering and telecommunication services to ensure port users have full access to world class facilities when doing business in Indonesia.

Shipping services customers can access IPC’s online shipping platform here cust.pelindo2.com