IPC aims to provide users of its ports with a world class service and ultimate efficiency in the shipping and customs clearance process. Through collaboration with key national organisations such as Telkom and the Ministry of Transportation; IPC has spearheaded a new approach to shipping and customs procedures in Indonesia which has laid the foundations for the National Single Window to be part of the ASEAN Single Window.

The Inaport system coordinates across several departments linked to IPC from the harbourmaster and customs to the immigration and quarantine office and then directly to the Ministry of Transportation. The single service system means that traders can log in to request clearance and the necessary permits for the movement of cargo such as health and quarantine permits. Ship captains can also quickly access the necessary documents they require and request permission to dock and access the berthing window.

Inaportnet has been successfully piloted at Tanjung Priok port, Indonesia’s busiest container port, and will be rolled out to IPC’s additional ports in Palembang, Pontianak and Jambi. The system, which cost $53 billion USD to develop and implement further enhances the efficiency of the company’s ports as well as serving to lower administrative logistical costs and streamlining associated bureaucratic procedures. Ship docking time at the harbour has now been reduced by up to 15% and total dwelling time is on course to reach the target of only three days. It has also enabled greater transparency throughout all the departments involved in the shipping and customs process in Indonesia. For the future, further innovations within ICT logistical infrastructure will be introduced by IPC to facilitate online payments and other procedures.

Port users can log into Inaport net directly from here www.inaportnet.com